> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tentenor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Teams and members

> Create a team, add people, and choose the access each person needs.

Organization owners and administrators manage teams and members from **Admin**.

## Create a team

1. Open **Admin → Teams**.
2. Select **Create team** and enter the **Team name**.
3. Open the new team and select **Add member**.
4. Choose an existing person, or enter a new person's name and work email.
5. Choose their **Team role** and save.

The person who creates a team is added as a facilitator. Configure the meeting format in [team settings](/guides/team-settings) before your first recording.

## Organization roles

An organization role applies across TenTenor. A team role adds access to a particular team.

| Organization role | Access                                                                                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Owner             | Organization administration, including managing other owners.                                                                                                                  |
| Admin             | Teams, members, meetings, configuration, and billing. Cannot change or remove an owner.                                                                                        |
| Coach             | Analyzed meeting reports across the organization, without organization administration. Team membership can also grant access to that team's meetings before analysis finishes. |
| Member            | Meetings and reports for teams where the person has a role with access.                                                                                                        |

Only an owner can grant the owner role.

## Team roles

| Team role   | Access                                                                           |
| ----------- | -------------------------------------------------------------------------------- |
| Facilitator | Team reports, recording and uploads, transcript imports, and some team settings. |
| Member      | Team reports and analysis emails.                                                |
| Roster only | Included for participant attribution, with no team report access from this role. |

<Note>
  **Personal coaching** is part of the shared meeting report. Anyone who can open that report can read the coaching included in it.
</Note>

## Help a new member sign in

TenTenor sends a welcome email when someone first receives access. Adding a person as **Roster only** does not grant access or send that welcome email.

In **Admin → Members**, open the member to check their email, organization role, and team assignments. The **Welcome email** section lets you send or resend their welcome message.

The member must sign in with the email registered on their membership.

## Change or end access

Open the member in **Admin → Members** and review their team assignments and **Access actions**.

* **Suspend** blocks access while retaining the person's roles and history. **Reactivate** restores access.
* **Revoke access** removes their access roles while keeping them on the roster for historical attribution.

Removing access is different from requesting deletion of personal data. See [privacy and access](/guides/privacy-and-access).