Teams and members

Organization owners and administrators manage teams and members from Admin.

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Create a team

1. Open Admin → Teams.
2. Select Create team and enter the Team name.
3. Open the new team and select Add member.
4. Choose an existing person, or enter a new person’s name and work email.
5. Choose their Team role and save.

The person who creates a team is added as a facilitator. Configure the meeting format in team settings before your first recording.

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Organization roles

An organization role applies across TenTenor. A team role adds access to a particular team. Only an owner can grant the owner role.

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Team roles

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Help a new member sign in

TenTenor sends a welcome email when someone first receives access. Adding a person as Roster only does not grant access or send that welcome email. In Admin → Members, open the member to check their email, organization role, and team assignments. The Welcome email section lets you send or resend their welcome message. The member must sign in with the email registered on their membership.

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Change or end access

Open the member in Admin → Members and review their team assignments and Access actions.

• Suspend blocks access while retaining the person’s roles and history. Reactivate restores access.
• Revoke access removes their access roles while keeping them on the roster for historical attribution.

Removing access is different from requesting deletion of personal data. See privacy and access.